Insurance Industry Training

Heat Training provides Insurance Training

• Heat Training has one of the most recognised Insurance Trainers in the UK for both ACII and non-examination training, having trained the past 3 ACII award winners
• Heat Training focuses on the important aspect of personal development and training
• Heat Training provides relevant, in-depth, enjoyable and immediately useful training for individuals or groups, in an energetic and entertaining manner

• Heat Training can design and implement tailor-made training to suit your needs

Benefits of Training:

• Creating a better presence and credibility in the marketplace

• Training can increase your staff retention levels

• Provides your staff with a sense of achievement and development

• More productivity from staff due to greater knowledge

• Enables the organisation to be more effective and free up management time

• New skills and techniques are learnt allowing for new ideas to be developed

• Time saved in efficiency, effectiveness and knowledge

Below is a selection of our NEW 1 Day - Insurance Training courses for 2012:

1. Commercial Property Insurance Course

1 day Course will cover:

• What we mean by an all risks wording
• Common client misconceptions on a commercial all risks wording
• Perils covered Exclusions
• How to set correct sums insured for buildings stock and contents
• What is meant by the term day one and how this differs from the term reinstatement
• The risk features considered by insurers
• Difference between a condition and warranty
• Use of deductibles and aggregate deductibles
• How to improve a broker presentation to obtain more quotes and better terms including use of an interactive case study
• Money insurance
• Goods in transit insurance

2. Business Interruption Insurance Course

1 day course will cover:

• What we mean by BI?
• What costs are covered?
• What income is covered?
• What we mean by gross profit and how this term in insurance differs from the accountant’s definition?
• How to calculate a correct gross profit sum insured?
• What factors affect a BI indemnity period?
• How to calculate a sum insured on a policy which is on an indemnity basis?
• What we mean by declaration linked and how this differs from indemnity basis?
• What is meant by material damage proviso BI extensions including how to sell them?
• What is meant by gross fees and gross revenue?
• How a BI claim works including a case study on a claim

3. Liability Insurance Course

1 day course will cover:

• Difference between civil law and criminal law
• How liability can arise?
• Difference between contract law and law of tort
• What is meant negligence?
• What is meant by nuisance?
• What is meant by trespass?
• What is meant by strict liability?
• What is meant by statutory liability?
• What is meant by defamation?

All the above torts will include the main case law or statutes applying

• How liability policies can be set up to cover the insured's liability?
• Cover under employers’ liability
• Cover under public liability
• Cover under products liability
• Cover under professional indemnity
• What is meant by costs inclusive and costs in addition?
• How the consumer protection act affects products liability?
• What is meant by claims made and claims occurred wording?

4. Legal principles of Insurance Course

1 day course will cover:

• Insurable interest
• Utmost good faith and material facts
• Indemnity
• Subrogation
• Contribution
• Proximate cause
• How a policy wording operates
• Market Exclusions
• Main policy conditions

This course will include practical examples of common problems encountered by brokers and insurers

5. The basics behind an insurer's profit share agreement for intermediaries

1 day course will cover:

• Why have profit-sharing?
• What is meant by the terms?
  • Gross written premium
  • Gross earned premium
  • Return on capital employed (ROCE)
  • How solvency margins affect ROCE
  • Investment income and making sure insurer's include this in an agreement
• The different types of claims reserves
• The different type of expenses
• How you can best audit an insurer to make sure you get the correct profit share payment?

6. SME Insurance Course

1 day course will cover:

• Basics of a SME policy including
• Property Insurance
• Business Interruption insurance
• Employers’ Liability
• Public Liability
• Products Liability
• Money Cover
• Goods in Transit Cover

7. An Introduction to Motor Trade Insurance

1 day course will cover:

• Different types of motor trader
• Importance of business description
• Different types of motor trade policy sections discussing cover and what to mention to a client including Property Business Interruption Road risks Extensions such as conversion
• How to most professionally present a motor trade risk

For further enquiries or to book a Trainer, please e-mail:

enquiries@heat-training.co.uk

Tel: 0845 375 1747